Telemedicine visits

Please call our office at (734) 244-4110 and our medical staff will schedule your Telemedicine visit. Below are some of the next steps that will follow.

You will receive an email or an SMS text, confirming your appointment with date/time/ and provider name given to you over the phone. This confirmation message will also include your personalized room link, where you will be able to join your provider for a video call.

Once you click on your personalized Telemedicine room link, you will be asked to type and verify your name. Please be sure to enable both your camera and microphone on your device to take full advantage of the service, so that our provider can provide the best assessment and treatment plan for you. 

You do not need to create an account to utilize Telemedicine service. There is also no need to download any software on your device. Just use one of the browsers listed below, on your laptop/desktop or your mobile device; be sure to enable your camera and microphone. 

The following operating systems and browsers are acceptable:

• PC and Mac (Chrome/Firefox/Safari browsers)
• iOS (Safari browsing app)
• Andriod (Chrome browsing app)

Telemedicine allows healthcare professionals to evaluate and diagnose you over the web via your laptop/desktop, smartphone, or tablet! We can deliver remote healthcare to you, while you are at the comfort of your own home, workplace, or any other remote place of your choosing. A secure WiFi connection or cellphone service should always be used and will allow you to remotely connect to a provider via secure video and audio.

In addition to being able speak to one of our providers through video chat and in the comfort of your own home; there are several other benefits which include:

• Privacy
• No exposure to potentially contagious patients
• No travel expenses or time
• Less time away from work
• Can be used for most follow-up visits and medication management

Yes, Telemedicine is a safe alternative and can be just as effective as in-person care. Not every case is right to treat via a video e-visit. Our providers are trained to use their best judgment when utilizing these services. Depending on your condition, our providers may also inform you to visit our clinic for additional lab work or Digital X-rays. 

Yes, Telemedicine and the service we use will keep your data and privacy safe and secure. All data is encrypted, your sessions are anonymous, and none of your information is stored with our telemedicine service provider. Our service also adheres to HIPAA, PIPEDA, and GDPR data privacy requirements.